Firestarter

My husband mentioned last week that it had been awhile since I set a stove on fire. I don’t know why or how it came up, but it was a valid comment since I have, in fact, incinerated a few stoves and ovens in my day. But with that comment, he inflicted a curse on our house. The following day my dryer turned off by itself after running for five minutes and when I opened the door, I was greeted by the smell of burning plastic/wires/electronics/etc… This is a smell I know well.

We called a repairman out to have a look and we were informed that the repair of our 10 year old dryer would run us somewhere between $600-900. The service call was well worth the fee though because we learned what brands not to buy. Strangely, it was pretty much every brand that the big box stores were running sales on last weekend. Also, the fact that each of the brands he recommended were American was a little suspect, but he explained that the parts for foreign machines were difficult to get and that the quality of the brand we currently had peaked at about the time we bought our last machine and had been going downhill ever since. I didn’t ask if he was a card carrying member of the proud boys or anything, but I don’t think his recommendation was made based on being a redneck.

After considering how much laundry I do in any given week (3-6 loads), I promptly went online and ordered a washer and dryer set. Our washer was working properly but I’m no dummy and know that if I replaced only the dryer, the washer would go up in flames the following day. If anyone could cause something that dispenses water to burn to ashes, it’s me. On Friday night I placed my order and scheduled a delivery for Sunday afternoon. My husband spent the next afternoon preparing for the delivery by removing doors and unhooking our old machines. I knew enough to pay the extra charge for the delivery guys to cart away our old crap.

Sunday rolled around and we were informed that our delivery would be late, which was fine until the truck showed up and the delivery team informed us that their work order did not include taking anything with them and that they had our order but it included a dryer that had very obviously been in someone else’s house and was missing the legs. They refused to take our 10 year old dusty machines and we refused to take their broken merchandise.

When I called the store (as instructed by the deliveryman), I basically got the run around for several hours. I talked to a woman who I am pretty sure had short-term memory issues because she called me back three times to confirm the details of my problem. I thought it was pretty cut and dry but she was having some trouble understanding the specifics. She was under the impression I ordered two washing machines and didn’t know why I wouldn’t let go of the broken one when the delivery men tried to take it. I’m now wondering if she was under the impression she was calling a laundromat. She left me with a broken promise of a call back to resolve the issue.

The next morning I called back and spoke with someone who, amazingly understood my dilemma and helped me resolve it. He was astonished that the delivery guys refused to even look at our invoice that verified we had paid for them to take away our old stuff and said that if it happened on the next delivery to call him right away. He also informed me that the washing machine we ordered never made it back to the store. I am now guessing that the delivery man didn’t have the time to haul away our stuff at 5:30 at night because he was preparing to hook up his brand new washing machine that “fell off the truck” somewhere along the way.

Unfortunately, even with Mr. Helpful on the case, we still had some hurdles to jump since the washer/dryer set I originally ordered was out of stock. We ended up being upgraded to a more expensive model but he had to call all over to get manager approval. When the order was finally ready to process, our Lowe’s credit card was rejected for too much activity. Apparently they frown on stores attempting to return items so I had to call to get the hold removed. By the time the items were authorized, purchased and scheduled for delivery, I had spent 4 hours and 48 minutes on the phone with various Lowe’s employees and yelled at at least three of them.

But today, we have a washer and dryer. My husband did have to install them himself since the deliverymen said they were unable to touch our old tubes and clamps for liability reasons. But that was probably for the best since one of the guys was sweating so profusely I was afraid he might actually slip and fall in his own bodily fluids in my hallway. And I couldn’t have waited another minute since my kid wears about 12 outfits a day. If anyone needs me, I’ll be slowly unburying myself from mounds of clothing I have been trapped under while on hold.

**Nothing makes me feel better than good old fashioned punk rock when I am annoyed and frustrated (or happy, angry, ambivalent…)

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Hello?

I’m beginning to think my phone number has made the rounds at an online pirating convention because I have been getting scam calls up the yin yang. I get a call a day from Amazon making sure I meant to make a purchase on my account (which I do not have). I do have to say, when having a stressful day, messing with some asshole trying to steal people’s credit card information is a perfect remedy. My conversation today went a little like this:

“This is Amazon verifying your purchase of $399.89. If you did not make this purchase, you can speak to an Amazon customer service manager by pressing 1.” And you better believe I pressed 1. So forcefully, in fact that I almost threw my phone across the room in the process.

Asshole: Thank you for choosing to speak to customer service today. This is Jerry. How may I help you?

Me: I’m not sure. You called me about a purchase.

Asshole: Yes ma’am. A purchase was made today using your Amazon account. Did you purchase an iPhone 11 for $399.89?

Me: Oh no. I didn’t. What do I do?

Asshole: Well ma’am, unfortunately the parcel has already been sent out so you will need to fill out a form to cancel the charge on your account. You can fill out the form online. Are you near a computer?

Me: Yes

Asshole: Okay, now you are on Google Chrome correct?

Me: How did you know that? Are you in my computer?

Asshole: No ma’am. No. Most computers have Google Chrome. So you can go to the search bar at the top, the white bar and type in U as in unicorn, L as in lima….. (and several more letters that I didn’t listen to, but I did hear ice cream at one point). Now, can you repeat what you typed in?

Me: Oh, I wasn’t typing. I thought you wanted me to write it down. Can you repeat that?

Asshole: Yes ma’am. U as in unicorn, L as in lima…

Me: Wait, did you say lima? Do you mean lemur? You didn’t send me lemurs instead of puppies did you? I ordered a box of puppies. That’s what I ordered from Amazon, not an iPhone.

Asshole: What are you talking about puppies? No ma’am. There are no puppies. Can you tell me the address you typed?

Me: I didn’t type anything. I was writing. Where am I supposed to be typing?

Asshole: On your keyboard ma’am.

Me: Oh, my keyboard… you want to hear me play on the keyboard. Hold on.

I then proceeded to bash on the piano for a full minute at which point my daughter started yelling from the other room wondering what the noise was.

Me: What do you think?

Asshole: Ma’am, what are you doing? Are you at your keyboard. I need you to type the address.

Me: I was at my keyboard. Did you like my playing? So, you said the parcel went out. Where are my puppies? Do you have my puppies? You better not have my puppies.

Asshole: Ma’am (now with a raised voice), I don’t know anything about any puppies. But I am going to need you to type the address on your computer to fill out the form. Are you at your computer?

I was not at my computer. I was actually trying to free my leg from my cat’s jaw as he chomped on my achilles tendon. I think he heard me talking about receiving a box of puppies and was feeling insecure and angry. Or my piano playing really set him off. It’s hard to tell.

Me: No. I’m at my keyboard. But I’m going to need that address again. I couldn’t understand you. 

Asshole: Ma’am, you need to be at your computer. Do you have a keyboard?

Me: Do they send you to special scammer training to learn how to deal with difficult calls? I mean in Bangladesh or wherever you are, do they teach you special skills to rip off little old ladies and get them to give you their credit card information?

Asshole: (finally catching on that I was being a dick) No, in Pakistan. We go to the Technological Institute.

Me: You must be really pathetic to do this for money. I bet your mom is super proud of you.

Apparently I hit a nerve because he got agitated at this point. He said something about hiding it from his mom and hung up on me shortly thereafter.

So, you’re welcome to whoever was next on the call list. I spent 15 minutes of this scumbag’s time and reduced my stress by at least 50%.

I should have just played this over the phone…

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Neighbors

I have become the neighborhood crazy lady. It seems like since I left my 9 to 5 and started working from home that I have become increasingly more aware of my neighbors, and what they are doing. Until about a year ago we already had a neighborhood busy body but she moved away, apparently leaving the position open for me. I am now acutely aware of my neighbors’ coming and goings, as well as all of their bad habits. They should all be grateful that I am not on the homeowner’s association board. More accurately, they should be thanking sweet baby Jesus that I have not yet convinced my husband to doctor me up some official looking neighborhood watch letterhead. I would be sending one line letters daily with comments such as “hey asshole, vegetable gardens are for the backyard, not next to your front porch!” and “maybe you are unaware that they picked up your garbage on Monday, so there is no need for your recycling bin to be at the curb on Friday, but great job saving the planet!” But seriously, nobody wants to see tomato plants and cucumber vines growing all over their neighbor’s front porch.

My latest obsession has been our neighbor who has no clue where his property line is located. In fairness, our lawn company did cut half of his grass last summer, mostly because they came on Tuesday after the neighbor had already spent all weekend cutting half of his grass, so they followed the line he made. When fall rolled around, he raked about 10 feet of his substantial property and called it a day. I raked up to our property line and left his leaves for a week until the forecast called for snow. I was concerned the plows would come through and push all of his leaves in the street into our driveway so I raked them all up to the curb where they still sit four months later. And now there is snow…

When our previous neighbors still occupied the house next door, we took turns snow blowing the sidewalk. Whoever saw the snow first was “it” and took care of the sidewalk between the houses. We tried this when our new neighbors moved in several years ago but they apparently didn’t understand the game. At the time I was doing a lot of the snow blowing since my husband was working crazy long hours. The first few times it snowed, I cleared a path between our driveway and theirs. Apparently the neighbor interpreted this gesture as me claiming the job of clearing his sidewalk for all of eternity, because when he does his snow removal first, he avoids our house like the plague. He hasn’t stepped more than 10′ away from his driveway with a shovel.

Clearly, our neighbor is both unclear and unconcerned about where his property is and what he needs to do about it. The worst part is that every year, the arbitrary property line seems to move. The good news is we are gaining more property, the bad news is it’s not really ours, we just maintain it. After I watched a giant mound of leaves sit and gather snow for months I had finally had enough. When my husband went out to shovel after the first substantial snowfall, I followed him and told him exactly where to stop. I had done a little research (and measuring) and knew exactly where our property line was. The next day I looked outside to see that our neighbor had shoveled most of his property but left a 20′ piece of sidewalk uncleared. He was apparently throwing down the gauntlet. We had both shoveled at least a half dozen times so far and the large section of sidewalk remained covered. I know it was killing my husband to leave it be, but the more we give, the more they take. Pretty soon we will be taking care of their whole yard.

I have thought of a dozen ways to make this situation worse, but not one that would actually encourage the neighbor to just shovel his damn sidewalk. At this point, I am thinking I should either put some crime scene tape around the patch of sidewalk or build a snowman or ski jump right in the middle of it. At least the kids could get some use out of it that way. A few days ago my daughter was going to go over and ask the neighbor to play and my husband said “I don’t know…can you get through the sidewalk there?” half mocking me. And then last night over a foot of snow dropped on us. This morning my husband went out to snow blow and I watched him walk all the way over to the neighbor’s driveway, clearing the entire sidewalk between our houses. I wanted to tell him that our neighbor would now consider this our job, but I know he wouldn’t really care. He is the one who keeps watching the rest of the neighborhood try to traverse the giant mound of snow with their dogs and small children. Unfortunately, I think I now need to call my landscapers back to get a quote for cutting two lawns this spring.

*I wrote this while trying to drown out my daughter making Instagram reels and listening to my boyfriend (Mr. Henry Rollins).

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Don’t Mess With Me

I have had more scam calls in the past month than I have over my lifetime. And let me start by saying, I am the worst nightmare for these people. I learned from a man who made a sport out of telemarketing calls. I have been listening to my dad mess with telemarketers since I was a small child. He kept a New York Times salesman on the phone for a good ten minutes telling him how the paper would be useless in our house because the entire family was illiterate. He talked this guy’s ear off about a cousin who went all the way through school to the 10th grade and then argued that the 10th grade was the end of high school, not the 12th grade. So when telemarketers call me, I usually do my best to keep them on the line as long as possible so they can’t annoy someone else.

Last year I had a guy call and tell me they were coming to arrest me. Since at least ten reasons popped into my head for why this could be accurate, I listened. Apparently my tax preparer didn’t file my tax return, which is weird since I’m a CPA and all. He even ended up swearing at me at one point so I grabbed a whistle and blew it in the phone as hard as I could. I then proceeded to call him back repeatedly blowing the whistle until the line was finally taken off the hook. I can be a little mean if they catch me in a mood. I have told several of these idiots that I am sorry they made such bad life choices that scamming people is their only form of income or I wonder if their mothers are proud of their career choices.

A few weeks ago I got a call from my “computer’s support team” telling me there was suspicious activity on my Amazon account. I asked if I had paid extra for the support team or if my computer just came that way. Strangely, the guy did not understand sarcasm, which seems to be common with these calls. He walked me through downloading a file onto my computer to resolve the issue. I tapped on my keys pretending to follow his instructions and then finally said “okay, I’m all done. I can’t wait to see what your virus does to my computer. Oh, and by the way, I don’t have an Amazon account, but my husband does. Do you want his phone number?” All I heard in response was a click. Luckily for him, I did not have my whistle handy.

Yesterday I received another call who sounded almost identical to the amazon guy. He was also from my computer’s support team, and said I definitely had a virus. He must have heard from his buddy that I downloaded the file! He asked if I had noticed anything unusual and I said that my granny porn had been really slow to load. When he asked what my desktop looked like I told him I had no icons and asked if I should. He said everyone had icons so I must have done something to make mine disappear. I think he just wanted to know if I had any of the granny porn loaded on my desktop. Maybe that question is the scam caller’s equivalent of “what are you wearing?” When he asked me what browser I used I said the blue one because it was way faster than the red one. He still didn’t catch on that I was toying with him. We had been on the phone for at least five minutes when he told me to press the function key along with another key. I asked him what a function key was and he tried to explain as I continued to ask questions. He was trying to describe the layout of a keyboard while I was saying things like “space bar, is it a bar in outer space? I don’t understand what you mean.” He was clearly becoming exasperated so when he said “do you see the key with the Fn on it? It’s right next to the key with Ctrl on it” I almost started laughing, feeling his head ready to explode. Instead I said “OH MY GOD, that key is not there. There is a blank spot. Do you think the virus stole it?” And again, all I heard was a click. 

** I knew this album was in my head for a reason. **

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I Wanna Be Sedated

People have lost their minds. Bat shit crazy, lost their minds. In just a week almost every one of my family members has had an encounter with a lunatic demanding everyone step aside for them to assert their rights. Strangely, not one of these incidents was related to wearing a mask in public which is where I see most of the lunatics asserting their “rights”.

My poor husband who never bothers anyone encountered some crazy old man who told him to “fuck off” after his dog came running through the school yard. The man had intentionally let his dog off it’s leash a foot in front of the “no dogs allowed” sign at the gate of the baseball field and the dog promptly charged my husband. When the sign was pointed out to the old geezer, he went on a tirade, swearing at my husband. Unfortunately, the dogs on the playground are common even though there are multiple signs forbidding it. One man told me not to worry because his dog was nice as it knocked down my toddler. I said “listen dude, I don’t know you or your dog, but I can read and your dog isn’t allowed here, and it certainly isn’t allowed to run wild without a leash in public”. He actually had the nerve to tell me to close the gate because the dog owners didn’t want the dogs escaping. I told him a leash would prevent that. There are dog parks for a reason. I like dogs even though I am allergic to them. I just don’t like having a dog inflicted on me or my family in a public place. It’s the equivalent of me sending my kid out to play with a steak knife. You never know what’s going to happen.

Even better than a rude dude with a dog is a rude dude with a cell phone. My dad was mowing his grass and as he drove his mower up to the driveway to empty the clippings a man came walking by on his cell phone. As the man walked closer he started making shushing motions at my dad and signaling for him to turn off his lawn mower. He pointed repeatedly at his phone and put his finger to his lips in an effort to persuade my dad to be quiet. My dad just laughed (and I suspect revved the engine a few times). I wonder if this guy called the airport to ensure no planes would be flying overhead during his super important call. My dad should have driven up around him in circles asking him why he was signaling him and what the hand gestures meant. I only wish the swearing dog owner lived in my dad’s neighborhood to see what kind of entitlement face-off could have ensued.

Some things just seem like common sense to me. Like if you want to let your dog run wild, go to a dog park, or your own backyard. If you want some quiet time to talk on the phone, get in your car or stay in your house. It’s rude to cut in line (even if it is to pick up your kid from school). It’s also rude to talk on the phone in a movie theater, while a cashier is helping you, or while you are in the middle of a meal. Kids play outside, and they may make some noise. People cut their grass, build decks and remodel their kitchens which might also be loud occasionally. The world does not revolve around you. Or her. Or him. Or me.

Oh yeah, and when you do feel like you are entitled to be an asshole, remember there is always a bigger asshole out there. I told my husband I would have followed that old man home and covered his lawn in dog poop the following night. I told my dad I would have followed the shusher all the way down the street cutting every neighbor’s grass on the way and singing really loudly and off key. Sometimes people just need to have a mirror held up to them to see how obnoxious their behavior is and I don’t mind being that mirror.

 

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